Refund and Cancellation Policy
Payment and checkout are not active. This page records the current refund and cancellation boundary; it is not a promise of refund eligibility or final commercial terms. Final counsel, tax, and commercial approval remains pending.
Current payment status
The public site does not provide self-serve checkout, public subscriptions, provider-authoritative charges, paid entitlement activation, or paid delivery. Test-mode records and founder-controlled validation authority do not create a public offer or customer refund obligation.
Planned product models
Pridicta, Zeravue, and Sonolock are planned to offer monthly and yearly subscriptions and one-time fixed-term access for 30 or 365 days. These models remain inactive and are not available for purchase. Subscriptions would renew automatically unless canceled, with cancellation planned to take effect at the end of the paid billing period; one-time access would not renew automatically. Eligibility and refund terms remain subject to approval before checkout is enabled.
Request and human review
Send a refund or cancellation question tocontact@huatra.ai. A human operator must confirm the product, transaction, provider state, policy authority, and evidence before deciding or executing any refund. No request, support message, return page, or pending provider status creates an automatic refund.
Refund consequences
A refund consequence may occur only after provider-authoritative refund success is verified and reconciled to the canonical ledger. Only then may the related paid entitlement be revoked and paid delivery denied. Pending, failed, unknown, duplicate, or mismatched provider states must fail closed and remain under human review.
Cancellation boundary
Leaving a checkout preview or visiting a cancellation return route does not create a charge, refund, cancellation, account change, or entitlement change. No public subscription is currently available to cancel. The planned subscription model would renew unless canceled, with cancellation planned to take effect at the end of the paid billing period; planned one-time access would not renew automatically. These terms require approval before activation.
Version
Copy last updated: 2026-10-11. Status: Controlled preview. Final legal, tax, and commercial approval remains pending.