Support can help with
- metadata checklist questions
- controlled-launch access questions
- payment status only after activation
Controlled-launch support
Contact contact@huatra.ai for email-based support. Final support, refund, and legal terms remain under counsel review.
ProofPack support
Zeravue ProofPack organizes metadata-only rights and evidence context for human review. It does not determine ownership, infringement, authenticity, rights adjudication, or legal conclusions, and it does not process raw image bytes in these controlled-launch surfaces.
Public Paid Production = NO_GO.
Support cannot do
- determine ownership
- determine infringement
- determine authenticity
- adjudicate rights
- provide legal conclusions